Singapore Thong Chai Medical Institution

Personal Data Protection Statement

Personal Data Protection Statement

Singapore Thong Chai Medical Institution (“STCMI”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore.

This Statement explains how we collect, use, disclose, retain and protect your personal data when you interact with STCMI, whether as a patient, donor, volunteer, employee, member, business partner, or visitor to our website.

1.Collection of Personal Data

STCMI may collect personal data that you voluntarily provide to us when you:

  • receive our healthcare or community services;
  • make a donation or apply for tax deduction;
  • register for events, programmes or volunteer activities;
  • submit enquiries, feedback or applications;
  • apply for employment or other opportunities; or
  • otherwise interact with STCMI.

Depending on the purpose, the personal data collected may include your name, contact details, identification information (where required), medical information, donation records, payment information, and other information relevant to our services and operations.

2.Use of Personal Data

We may collect, use and process your personal data for purposes including:

  • providing healthcare and related services;
  • administering appointments, patient records and follow-up care;
  • processing donations and issuing tax-deductible receipts where applicable;
  • communicating with you regarding our services, programmes, events and activities;
  • conducting research, service improvement and statistical analysis, where permitted by law;
  • complying with legal, regulatory and governance requirements; and
  • any other purposes reasonably related to the above.
3.Disclosure of Personal Data

STCMI may disclose your personal data where necessary to:

  • healthcare professionals and medical institutions involved in your care;
  • government agencies, statutory boards or regulatory authorities where required by law;
  • professional advisers, auditors and service providers engaged to support our operations, under appropriate confidentiality obligations; or
  • other parties where you have provided your consent or where disclosure is permitted or required under applicable laws.
4.Protection of Personal Data

STCMI implements reasonable administrative, physical and technical security measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification or disposal.

Access to personal data is restricted to authorised personnel who require it to perform their duties.

5.Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted under applicable laws and regulatory requirements.

When personal data is no longer required, it will be securely disposed of or anonymised where appropriate.

6.Your Rights

Subject to the PDPA, you may:

  • request access to your personal data;
  • request correction of your personal data where it is inaccurate or incomplete;
  • withdraw your consent to our collection, use or disclosure of your personal data, subject to legal or contractual restrictions; and
  • contact us with any questions or concerns regarding our handling of your personal data.
7.Contact Us

If you have any questions about this Statement or wish to exercise your rights under the PDPA, please contact our Data Protection Officer:

Email: dpo@stcmi.org.sg

8.Changes to this Statement

STCMI may update this Personal Data Protection Statement from time to time. Any changes will be published on this website and will take effect from the date of publication.

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